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Support

Getting connected, letting AI agents in on your terms, and how to reach the person who makes Bison.

On this page

  1. 01Get started
  2. 02AI agents
  3. 03When something doesn’t connect
  4. 04Contact
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01Get started

Choose File ▸ New Connection… (⌘N), paste a connection string (mongodb:// or mongodb+srv://) into Connection String, and click Connect. Passwords are stored in your Keychain, never in the connection string.

To reach a server through SSH, turn on Connect through an SSH tunnel in the connection’s SSH section and choose your key file or enter a password. The macOS app sandbox doesn’t let Bison use ssh-agent, ProxyJump or ProxyCommand.

02AI agents

Agent access is off until you turn it on in Bison ▸ Settings ▸ Agents. Bison first explains what agents can see and where it goes. Each connection then decides what agents may do, under Connection ▸ Edit ▸ Agents; new connections are Blocked.

Connect a Client… in the same pane shows how to add Bison to Claude Code, Claude Desktop, Cursor and VS Code.

03When something doesn’t connect

Can’t reach the server. Check the host name, port and your network or VPN. For MongoDB Atlas, add your IP address to the project’s IP access list.

A server on your local network. macOS asks once whether Bison may use the local network. You can change the answer in System Settings ▸ Privacy & Security ▸ Local Network.

Sign-in or TLS errors. Bison says which step failed. Open the details under the message and include them when you write.

04Contact

Bison is provided by Aleksandr Shelestov PR JustOneDev, based in Serbia.

Business address
Jurija Gagarina 231
11070 Belgrade, Serbia

For support, privacy requests, or questions about these terms, email [email protected].

Please include your Bison version (Bison ▸ About Bison) and your macOS version. Never send passwords or connection strings that contain them.

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